http://www.thriftyscot.co.uk/102008/merger-talks-by-nationwide.html Welcome to The Thrifty Scot financial help site. Look through our credit cards, loans, mortgages, savings and insurance sections Mon, 12 Sep 2011 23:59:44 +0000 http://wordpress.org/?v=abc hourly 1 http://www.thriftyscot.co.uk/102008/merger-talks-by-nationwide.html/comment-page-1/#comment-2723 Gill Stoker Wed, 01 Oct 2008 10:11:47 +0000 http://www.thriftyscot.co.uk/?p=3469#comment-2723 Nationwide recently transferred my old Portman savings account to a Nationwide account. They closed the Portman account on 15 August, with interest added, but didn't open the new account until 9 September, with exactly the same closing balance. That meant just over 3 weeks with no interest being earned on my money. I calculate that the Nationwide owes me over £300 in lost interest. Nearly 2 weeks after contacting Nationwide's call centre, I'm still waiting for an explanation and resolution to this. I was promised a letter within 10 days, but it hasn't yet arrived. I just wonder how many other ex-Portman savers have lost out in a similar way. In the past a transfer of this kind would have been made in person, in the branch, on the same day. The 3-week no-interest gap was made possible because the only option was to post the passbook to Nationwide's HQ. Convenient for Nationwide, but certainly not for me! Nationwide recently transferred my old Portman savings account to a Nationwide account. They closed the Portman account on 15 August, with interest added, but didn’t open the new account until 9 September, with exactly the same closing balance. That meant just over 3 weeks with no interest being earned on my money. I calculate that the Nationwide owes me over £300 in lost interest. Nearly 2 weeks after contacting Nationwide’s call centre, I’m still waiting for an explanation and resolution to this. I was promised a letter within 10 days, but it hasn’t yet arrived. I just wonder how many other ex-Portman savers have lost out in a similar way. In the past a transfer of this kind would have been made in person, in the branch, on the same day. The 3-week no-interest gap was made possible because the only option was to post the passbook to Nationwide’s HQ. Convenient for Nationwide, but certainly not for me!

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