Comments on: Icesave customers receive extra help

By: TerryH

TerryH — Tue, 21 Oct 2008 13:27:39 +0000

Bende, Just a thought . you could ask your bank if they can give you records of all BACS/DD transfers into and out of the icesave account over the past however long you’ve had the account. That should give you a form of proof / reassurance…minus the interest built up of course.
I’m in the habit now of hitting print screen when doing any online banking .. who knows which bank is going tits up next .
Keep checking the FSCS website for details on getting your money back. Have a big chunk in there myself. Good luck ..

By: linda

linda — Tue, 21 Oct 2008 11:22:33 +0000

When banking with Iceland I enquired if my money would be placed in a british holding bank and the answer was that it would be held in barclays bank, so why cant they pay my money back. linda,

By: Andrew McPhail

Andrew McPhail — Tue, 21 Oct 2008 09:16:53 +0000

Bende, I had exactly the same problem as you, but I clicked on the link “reset your password” (just under the icesave login) and this worked – the new password that was emailed to me “unlocked” my account and I could get in and see my final balance – which I PROMPTLY PRINTED OFF.

Hope this helps!

By: Reg. Barnes

Reg. Barnes — Mon, 20 Oct 2008 15:07:29 +0000

Could the British part of the rescue package be paid early as an intrim payment.

Reg Barnes

By: Bende Hutchins

Bende Hutchins — Mon, 20 Oct 2008 12:21:57 +0000

I am very concerned about my savings with icesave. I was led to believe I had made a success withdrawal of my money, by telephone, on October 7th. My account was deleted at the same time! I soon realized that my withdrawal had been stopped when I called icesave. However, because my account had been deleted, I was obviously unable to get a printout of my account. I have written to them, emailed and tried calling on numerous occasions, but to no avail!

I have received no notification of how to get compensation at all. I am at a total loss, no proof that I have money with the bank. What do I do? Icesave is uncontactable.