Comments on: How the credit card industry is set to change http://www.thriftyscot.co.uk/012009/how-the-credit-card-industry-is-set-to-change.html Welcome to The Thrifty Scot financial help site. Look through our credit cards, loans, mortgages, savings and insurance sections Mon, 12 Sep 2011 23:59:44 +0000 http://wordpress.org/?v=abc hourly 1 By: John Pettigrew http://www.thriftyscot.co.uk/012009/how-the-credit-card-industry-is-set-to-change.html/comment-page-1/#comment-3879 John Pettigrew Wed, 21 Jan 2009 19:49:34 +0000 http://www.thriftyscot.co.uk/?p=3706#comment-3879 Capital One are also fleecing me. I have a very modest balance on my account for over a year. Recently I received a new replacement card, when activating the card over the phone (a really painful experience in itself), I asked for confirmation of my purchase interest rate. I was told this was 10.4%, I also asked for written confirmation of this rate. This duly arrived a few days later, it stated the rate was 14.22%, the next day another letter arrived stating that because of the "Credit environment", my rate was to increase to 22.12%, an increase of 7.9% ? My statement always says 15.2% ?? My account has always been clean and my credit rating good (the last time I checked), so what is company up to....needless to say, they have seen (but not heard) the last from me. Capital One are also fleecing me. I have a very modest balance on my account for over a year. Recently I received a new replacement card, when activating the card over the phone (a really painful experience in itself), I asked for confirmation of my purchase interest rate. I was told this was 10.4%, I also asked for written confirmation of this rate. This duly arrived a few days later, it stated the rate was 14.22%, the next day another letter arrived stating that because of the “Credit environment”, my rate was to increase to 22.12%, an increase of 7.9% ?

My statement always says 15.2% ??

My account has always been clean and my credit rating good (the last time I checked), so what is company up to….needless to say, they have seen (but not heard) the last from me.

]]> By: Kirsten http://www.thriftyscot.co.uk/012009/how-the-credit-card-industry-is-set-to-change.html/comment-page-1/#comment-3873 Kirsten Wed, 21 Jan 2009 11:00:17 +0000 http://www.thriftyscot.co.uk/?p=3706#comment-3873 Egg card is completely fleecing me beyond a joke. I CAN afford the repayments and HAVE NOT used the card for over 2 months. But they STILL gave me THREE different charges this month. I wrote to them last month to ensure that the 'minimum payment' would be enough to ensure I was not over the agreed credit limit. (Is this not what a minimum payment is supposed to be?) And somehow, I am nineteen pounds over my limit, after paying the minimum payment and not using the card? How can this be? I feel like they are thieving from me. I understand I have to pay interest, and that sometimes the minimum payment just covers this, but surely they cannot get away with making your minimun payment too little and then charging you a fee for being over the limit????? It is unacceptable, but what can you actually do? Egg card is completely fleecing me beyond a joke. I CAN afford the repayments and HAVE NOT used the card for over 2 months. But they STILL gave me THREE different charges this month. I wrote to them last month to ensure that the ‘minimum payment’ would be enough to ensure I was not over the agreed credit limit. (Is this not what a minimum payment is supposed to be?) And somehow, I am nineteen pounds over my limit, after paying the minimum payment and not using the card? How can this be? I feel like they are thieving from me. I understand I have to pay interest, and that sometimes the minimum payment just covers this, but surely they cannot get away with making your minimun payment too little and then charging you a fee for being over the limit????? It is unacceptable, but what can you actually do?

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